paying users acquired for a self-built AI SaaS platform
Application for Anthropic - Customer Success Manager, Southern Europe
Turning Claude adoption into durable business value.
A customer-facing operator with hands-on AI SaaS experience, I help teams move from curiosity to confident usage: clear workflows, credible business cases, and adoption that compounds.
30-second read
Why the conversation is worth having
- 6+ years in customer-facing B2B roles across sales, account management, export, IT solutions, and AI SaaS.
- Built and monetized an AI SaaS platform used by 1,700+ paying customers, generating several hundred thousand dollars in under six months.
- Comfortable translating APIs, workflows, and model capabilities into business language that teams can act on.
- Paris-based, French native, fluent in English, and used to operating where the playbook is still being written.
to generate several hundred thousand dollars from AI SaaS products
largest single enterprise deal personally signed in IT solutions and information systems
salespeople managed while overseeing close to $1M in monthly revenue
Role alignment
The role calls for a customer partner who can make advanced AI operational.
For Claude to expand inside enterprise customers, success has to connect trust, implementation reality, executive value, and day-to-day usage. My background sits exactly at that intersection: commercial judgment, technical literacy, and direct experience building AI products for real users.
Trusted customer partner
I have managed B2B relationships where trust, context, negotiation, and post-sale credibility mattered. I know how to align operational users and decision-makers around outcomes they can defend internally.
Technical fluency without losing the business audience
Building an AI SaaS platform gave me practical exposure to model APIs, automation workflows, orchestration choices, reliability gaps, and the education users need before AI becomes useful.
Value realization mindset
My strongest commercial results came from making value legible: why a solution matters, where it fits, how it changes a workflow, and what evidence makes expansion feel earned rather than pushed.
Builder for an early EMEA CS motion
I am comfortable turning ambiguity into useful operating structure: customer narratives, adoption playbooks, feedback loops, and rhythms that make execution repeatable without becoming heavy.
How I would operate
A practical adoption motion for enterprise Claude customers.
Diagnose the workflow
Start with the customer’s business objective, current process, stakeholder map, data constraints, and AI readiness before recommending where Claude should fit.
Read adoption signals correctly
Track API usage, implementation friction, seat activation, team engagement, and underutilization separately, because each signal points to a different lever for value and expansion.
Make value visible
Convert usage into ROI narratives, QBR material, internal business cases, and next-use-case recommendations that executives can confidently sponsor.
Feed the EMEA voice back into Anthropic
Capture regional customer patterns, implementation blockers, product feedback, and proof points so the Southern Europe motion helps Product, Research, and Go-to-Market teams learn faster.
Selected trajectory
A career built at the edge of customers, revenue, and technology.
Founder - AI SaaS Platform & Digital Growth
Created, monetized, and supported an AI SaaS product that centralizes image and video generation APIs. Owned product, development, marketing, monetization, workflow automation, and user support.
Director of Sales & Marketing - INVA
Managed B2B teams of up to 24 people selling IT solutions and information systems, oversaw close to $1M in monthly revenue, drove 15% to 20% growth, and personally signed a EUR 2.7M enterprise deal.
Senior Sales Executive - Solocal
Sold digital solutions to businesses, earned a senior position in six months, and ranked as the company’s #1 sales performer.
Export Manager - Proditec
Managed international industrial contracts, legal and financial coordination, logistics, insurance, currencies, and stakeholder communication across markets.
Motivation
I want to help serious organizations adopt advanced AI with confidence.
Anthropic stands out because Claude is becoming part of how companies reason, build, support customers, automate knowledge work, and make decisions. That requires customer success that is commercially sharp, technically credible, and careful with trust.
My motivation is to help Southern European customers move from interest to durable adoption: sharper use cases, confident implementation, measurable value, and a customer voice that helps Anthropic get even better.